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Abigail Johnson Quotes

Fidelity CEO Abigail

Abigail Johnson quotes: hard-hitting quotes from president and CEO of Fidelity Investments, Abigail Johnson.

“There can be no friendship without confidence, and no confidence without integrity.”

“Every day you have to get up with new energy and new ideas to contribute to pushing the organization forward.”

“Don’t assume that the answers are out there in the form of somebody else already doing something.  Sometimes they are.  But you have to think beyond that.”

“When everyone is running the machine and it’s all working, there’s a tendency to look at the short term and focus on incremental opportunities and not look ahead to the really big opportunities.”

“When things are not going the way they need to go, there’s a time when one has to step up to set the organization back on the right direction.”

“You have to think that the answer – and the right answer – for you and your organization might not be something that’s been done before.  And it’s up to you to discover and work with your team to form and figure out how to do that successfully.”

“Change is something that is expected and, therefore, not resisted.”

“I was responsible for filling out the forms to correctly put in order the transactions that they were requesting.  It was a pretty basic job.  But it gave me an appreciation of what it was like to be responsible for really important things in people’s lives and making sure that they were always done accurately and correctly.”

“No matter how senior you get in an organization, no matter how well you’re perceived to be doing, your job is never done.  Every day, you get up and the world is changing; your customers are expecting more from you.  Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.”

“Lots of people will give you advice… and depending upon how well they know you, the advice might be valid or not so valid.”

“If it’s going well, why is it going well?  If it’s not going well, what do we need to do about it?  What are some ideas to try to get us on course so that we can meet those goals?  And even possibly were they the right goals?  Did we do a good job in our goal setting?”

“Sometimes you can gradually improve things.  But sometimes, they don’t work, and you’ve just got to say, ‘Let’s grind this baby to a halt.'”

“I had to learn to communicate to very different types of groups of managers with different orientations, different priorities.  And that was a real leadership challenge.”

“I demand pretty aggressive goal setting and a commitment to measured progress towards those goals because I don’t like surprises.  I don’t even like good surprises.”

“There’s a time that may come in an organization where leading by influence is not enough.”

“At the end of the day, you know yourself best.”

“Anyone who has run money knows that blowing your own horn is usually a way of calling a top on your own performance.”

“It’s never obvious what a smart risk is, which is why we hire smart people.”

“Never trust a decision you don’t want your mother to know about.  How’s that for a brilliant insight?”

“Even a small reduction in errors and rework can have a significant impact.”

For more millionaire CEO quotes, see Gary Vaynerchuk’s next.

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