Ken Blanchard quotes: here are the most remarkable quotes from management expert and proficient publisher, Kenneth H. Blanchard.
“Customer service should not be a department; customer service is everyone’s job.”
“Perpetual prosperity comes to those who help others.”
“None of us is as smart as all of us.”
“If you don’t seek perfection, you can never reach excellence.”
“Feedback is the breakfast of champions.”
“There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when it’s convenient. When you’re committed to something, you accept no excuses – only results.”
“Empowerment is all about letting go so that others can get going.”
“Vision comes alive when everyone sees where his or her contribution makes a difference.”
“The cure for too much to do is solitude and silence.”
“Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.”
“Don’t quack like a duck, soar like an eagle.”
“If you don’t blow your own horn, someone else will use it as a spittoon.”
“What we give our attention to, grows.”
“To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is you enjoy so much that you lose track of time when you’re doing it.”
“Anything worth doing does not have to be done perfectly – at first.”
“In the past a leader was a boss. Today’s leaders must be partners with their people. They no longer can lead solely based on positional power.”
“People don’t mind being challenged to do better if they know the request is coming from a caring heart.”
“If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.”
“The key to successful leadership today is influence, not authority.”
“Purpose has to do with one’s calling – deciding what business you are in as a person.”
“If you want your people to be responsible, be responsive to their needs.”
“The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.”
“Things not worth doing are not worth doing well.”
“A problem only exists if there is a difference between what is actually happening and what you desire to be happening.”
“Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.”
“We can’t control everything in life, that’s for sure, but we can reach out to the people we love and tell them we love and care about them.”
“People who produce good results feel good about themselves.”
“I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I’ve had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works.”
“Business is like tennis. Those who serve well win.”
“Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It’s important to pay people fairly, but managers also should heap on congratulations and feed people’s souls.”
“Take yourself seriously, but also take yourself lightly.”
“Catch someone doing something right.”
“Servant leadership is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don’t work for you, you work for them.”
“Nice guys may appear to finish last, but usually they are running a different race.”
“Real communication happens when people feel safe.”
“Before something can become a habit it must first be practiced as a discipline.”
“Humility does not mean you think less of yourself. It means you think of yourself less.”
“Honesty is telling the truth to ourselves and others. Integrity is living that truth.”
“Your role as a leader is even more important than you might imagine. You have the power to help people become winners.”
“No one can make you serve customers well. Great service is a choice.”
“If becoming a high performing organization is the destination, leadership is the engine.”
“When you touch, don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever.”
“The greatest leaders mobilize others by coalescing people around a shared vision.”
“If you want to know why your people are not performing well, step up to the mirror and take a peek.”
“We are not just our behavior. We are the person managing our behavior.”
“Too many leaders act as if the sheep (their people) are there for the benefit of the shepherd – not that the shepherd has responsibility for the sheep.”
“Trying is just a noisy way of not doing something.”
“The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves – meditation, prayer, inspirational reading, taking a walk – before they go for it in the real world? Do best.”
“The only job security you have today is your commitment to continuous personal improvement.”
“Knowing where you are going is the first step to getting there.”
“All good performance starts with clear goals.”
“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.”
“Unexpressed good thoughts aren’t worth squat!”
“The best minute you spend is the one you invest in people.”
“As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.”
“Your game is only as good as your practice.”
“As a manager the important thing is not what happens when you are there, but what happens when you are not there.”
For additional millionaire wisdom, be sure to read Brian Tracy’s quotes next.
